instagram two factor authentication lost phone

instagram two factor authentication lost phone

✅Lost your phone with Instagram two-factor authentication enabled? Recover access using backup codes or contact Instagram support for urgent help!


If you have lost your phone and are unable to access your Instagram account due to two-factor authentication (2FA), don’t worry. There are several steps you can take to regain access to your account and secure it again.

In this article, we will guide you through the process of recovering your Instagram account when two-factor authentication is enabled and your phone is lost. Follow the step-by-step instructions to ensure you can get back into your account safely.

Steps to Recover Your Instagram Account

1. Use Backup Codes

When you set up two-factor authentication on Instagram, you would have received a set of backup codes. These codes can be used to log in to your account if you lose access to your authentication method.

  • Open the Instagram login page and enter your username and password.
  • When prompted for the 2FA code, click on “Use Backup Code”.
  • Enter one of the backup codes you saved earlier.
  • Once logged in, you can disable two-factor authentication or set it up again with a new phone.

2. Verify Your Identity

If you don’t have your backup codes, you can still recover your account by verifying your identity with Instagram.

  • Go to the Instagram login page and enter your username and password.
  • When prompted for the 2FA code, click on “Need More Help?”.
  • Follow the on-screen instructions to verify your identity. This may involve submitting a photo of yourself holding a piece of paper with a code provided by Instagram.
  • Instagram’s support team will review your request and help you regain access to your account.

3. Contact Instagram Support

If you are unable to use backup codes and the identity verification process doesn’t work, you can contact Instagram support directly.

  • Visit the Instagram Help Center.
  • Navigate to the “Privacy and Safety Center” and select “Report Something”.
  • Choose the option that best describes your issue and follow the prompts to submit a support request.
  • Provide as much detail as possible to help Instagram verify your identity and resolve the issue.
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4. Update Security Settings

Once you have regained access to your account, it’s crucial to update your security settings to prevent future issues.

  • Enable two-factor authentication with a new phone number or authentication app.
  • Save a new set of backup codes in a secure location.
  • Regularly review and update your account recovery options.

By following these steps, you can recover your Instagram account even if you lose your phone. Always keep your backup codes and recovery information in a safe place to avoid future disruptions.

Cómo recuperar la cuenta de Instagram sin el teléfono asociado

Perder el teléfono asociado a tu cuenta de Instagram puede ser una situación estresante, especialmente si tienes habilitada la autenticación de dos factores. Sin embargo, existen pasos que puedes seguir para recuperar el acceso a tu cuenta incluso sin el dispositivo móvil.

¿Qué es la autenticación de dos factores en Instagram?

La autenticación de dos factores es una capa adicional de seguridad que requiere no solo la contraseña de tu cuenta, sino también un segundo factor de verificación, como un código enviado a tu teléfono móvil, para iniciar sesión. Esto evita que alguien acceda a tu cuenta incluso si tienen tu contraseña.

Pasos para recuperar la cuenta de Instagram sin el teléfono asociado

Si has perdido tu teléfono y no puedes recibir el código de verificación para acceder a tu cuenta de Instagram, sigue estos pasos para recuperar el acceso:

  1. Usa códigos de recuperación: Instagram te proporciona códigos de recuperación cuando habilitas la autenticación de dos factores. Estos códigos pueden ser utilizados en lugar del código de verificación enviado a tu teléfono. Es importante guardar estos códigos en un lugar seguro y accesible en caso de emergencia.
  2. Contacta al soporte de Instagram: Si no tienes los códigos de recuperación o no puedes acceder a ellos, puedes contactar al soporte de Instagram a través de su centro de ayuda en línea. Proporciona la mayor cantidad de información posible para demostrar que eres el propietario legítimo de la cuenta.
  3. Verifica tu identidad: Instagram puede pedirte que verifiques tu identidad de otras formas, como respondiendo a preguntas de seguridad o proporcionando información personal relacionada con la cuenta. Es importante ser honesto y preciso en tus respuestas para facilitar el proceso de recuperación.
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Consejos adicionales

  • Actualiza tu información de contacto: Es importante mantener actualizados tus datos de contacto en Instagram para poder recibir notificaciones y códigos de verificación en caso de problemas con tu teléfono.
  • Mantén tus códigos de recuperación seguros: Guarda los códigos de recuperación en un lugar seguro y de fácil acceso, pero asegúrate de que estén protegidos de posibles robos o accesos no autorizados.

Recuperar el acceso a tu cuenta de Instagram sin el teléfono asociado puede llevar tiempo y esfuerzo, pero siguiendo los pasos adecuados y proporcionando la información requerida, puedes volver a disfrutar de tu cuenta y mantenerla segura.

Paso a paso: desactivar la autenticación en dos pasos desde un dispositivo de confianza

Here is a detailed guide on how to disable two-factor authentication (2FA) on Instagram when you have lost access to your phone:

Step 1: Log in to Instagram

First, open the Instagram app or website and try to log in using your username and password.

Step 2: Request a Security Code

If you have lost your phone, you won’t be able to receive the security code via SMS. In this case, click on the “Need more help” option below the security code field.

Step 3: Authenticate Using a Device You Trust

Instagram will then ask you to authenticate using a device you have previously trusted. This could be another phone or computer where you are still logged in to your Instagram account.

Step 4: Disable Two-Factor Authentication

Once you have successfully logged in using a trusted device, navigate to the settings or security section of your Instagram account. Look for the two-factor authentication settings and disable it.

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Remember, two-factor authentication is a crucial security feature that adds an extra layer of protection to your account. It is recommended to set it up again once you have access to your new phone to ensure the security of your Instagram account.

By following these steps, you can regain access to your Instagram account even if you have lost your phone with the two-factor authentication method enabled.

Frequently Asked Questions

What should I do if I lose my phone with my Instagram two-factor authentication enabled?

You can use your backup codes to log in or contact Instagram support for assistance.

Can I disable two-factor authentication on Instagram without my phone?

No, you need access to your phone or backup codes to disable two-factor authentication.

How can I prevent losing access to my Instagram account with two-factor authentication?

Make sure to keep your backup codes in a safe place and update your phone number in your account settings.

Key Points
Always keep your backup codes secure.
Update your phone number in your Instagram account settings.
Contact Instagram support if you encounter any issues with two-factor authentication.
Regularly review your security settings on Instagram.

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